1. Overview and Data Controller
This Privacy Policy outlines how Mateparadeboxs Media Ltd. ("Mateparadeboxs", "we", "our", or "us"), as the data controller, collects, utilizes, stores, and protects personal data obtained from visitors accessing Mateparadeboxs.com. We are committed to maintaining transparent data practices aligned with the EU General Data Protection Regulation (Regulation (EU) 2016/679) and applicable Belgian privacy legislation.
Data Controller Information:
Mateparadeboxs Media Ltd.
Company Registration Number: 12948190
Registered Address: 44 Boulevard Frère-Orban, 5000 Namur, Belgium
Designated Data Protection Contact: [email protected]
2. Categories of Information Collected
We restrict data collection to what is necessary for providing relevant information on Circus Casino Resort Namur and maintaining web infrastructure stability:
- Voluntary Correspondence Data: When you complete our contact inquiry form, we receive your name, email address, topic preference, and message content.
- Technical and Server Logs: Standard server logs record IP addresses (anonymized at capture), browser types, referring URLs, operating system metadata, and access timestamps.
- Cookie and Device Identifiers: Data collected via strictly essential and optional analytics cookies subject to your prior consent via our cookie consent banner.
3. Legal Bases for Data Processing
Under Article 6 of the GDPR, we process personal data under the following legitimate grounds:
- Consent (Art. 6(1)(a)): For non-essential cookies and analytics tracking, applied only when explicitly opted in.
- Contractual or Pre-Contractual Steps (Art. 6(1)(b)): To respond to guest inquiries or booking assistance requests submitted through our contact forms.
- Legitimate Interests (Art. 6(1)(f)): To maintain web server security, counter cyber threats, prevent fraudulent submissions, and monitor aggregate website health.
4. Third-Party Service Providers and Data Transfers
We do not sell, rent, or trade your personal data. We disclose information only to vetted technical service providers under strict data processing agreements:
- Cloud Hosting Providers: Servers physically located within the European Economic Area (EEA) providing content delivery and technical hosting.
- Transactional Email Relays: Encrypted relay networks delivering contact form submissions to our editorial staff.
All data remains within the EEA. Where any technical maintenance requires cross-border transfers, standard contractual clauses approved by the European Commission are applied.
5. Retention Periods
Contact inquiries are retained for a maximum of twenty-four (24) months to facilitate ongoing correspondence and historical reference, after which they are deleted. Technical server logs are purged on a rolling thirty (30) day basis. Cookie choices recorded locally on your device persist until cleared or for a maximum duration of twelve (12) months.
6. Individual Rights under GDPR
As a resident of the European Union or United Kingdom, you possess guaranteed data rights:
- Right to Access: You may request copies of personal data held about you.
- Right to Rectification: You may request correction of inaccurate or incomplete records.
- Right to Erasure ("Right to be Forgotten"): You may request the deletion of your personal data under qualified conditions.
- Right to Restriction and Objection: You may object to data processing or request suspension of specific processing activities.
- Right to Data Portability: You may request transfer of your data in a structured, machine-readable format.
To exercise any of these rights, email our Data Protection Officer at [email protected]. We respond to all verified requests within thirty (30) calendar days without fee.
7. Supervisory Authority
If you believe our processing of your personal data infringes applicable data protection laws, you retain the right to lodge a formal complaint with the Belgian Data Protection Authority (Autorité de protection des données / Gegevensbeschermingsautoriteit), located at Rue de la Presse 35, 1000 Brussels ([email protected]).